(1) Get the big ideas right. (2) Communicate the big ideas. (3) Oversee the implementation of the big ideas. (4) Capture your best practices and lessons and cycle them back through the system to help refine your big ideas. (5) Don’t be afraid to disregard rank when someone exhibits characteristics you value, such as brains, […]
Seven Things I’ve Learned About Hospitality
(1) Make guests feel at home. What’s ours is yours. There’s the fridge and here’s a house key, local map, and schedule of events. Come and go as you please, and let us know when to expect you for meals. (2) Provide privacy. Phone calls, personal conversations, spiritual renewal, and daily hygiene are best kept […]
Seven Things I’ve Learned About Assumptions
(1) Assumptions are self-imposed barriers. (2) You can tell an assumption by its generalized finality. We could never; There’s no way; That won’t fly; Wait till management gets wind of this; It’s the only thing we can do . . . (3) Heeding assumptions is like making decisions based on rumors. Assumptions and rumors are cut from […]
Seven Things I’ve Learned About Death (from an ICU Nurse)
(1) Death is unnatural. It doesn’t feel right. When entering a room where there’s a body, nurses often turn on all the lights and the TV. Bodies were designed to host life. When the life goes elsewhere, its absence is felt. (2) None of us knows when our time will come , so let people […]
Seven Things I’ve Learned About Leading a Worship Team
(1) Joy and energy are infectious. If you have a great time, others will too. (2) The point is effectiveness, not efficiency. Less than smooth is okay. Worship is human, not mechanical. (3) Let people operate in their giftedness. A world-class pianist shouldn’t be put on the bass. The effect is better when the expression is […]